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Gordon Luckhurst Senior Partner at Thos Boyd Whyte Solicitors. This letter from Gordon Luckhurst shows he is refusing to comply with the Client Care Agreement and allowed one of the Solicitor I was complaining about to listen to my complaint then relies on her findings, he also sarcastically tell me if I require any information to complain to the CCS to just ask, he will a year later sack me for complaining to the CCS. A solicitor who fails to honour an undertaking is prima facie guilty of professional misconduct. Consequently, the Office for the Supervision of Solicitors will expect its implementation as a matter of conduct.
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